Customer Service Policy

At KalisPet, we believe that excellent customer service is the foundation of a lasting relationship with our clients. Our team is dedicated to providing timely, friendly, and helpful support to all pet owners who shop with us. Whether you’re shopping in-store or online, our staff is always ready to assist you with product inquiries, order tracking, returns, or pet care recommendations.

You can contact our customer service team through:

  • Phone: (603) 286-7369

  • Email: [email protected]

  • Visit Us: 23 Calef Hill Rd, Tilton, New Hampshire (NH), 03276

We strive to respond to all inquiries within 24 hours on business days. Customer satisfaction is our top priority, and we aim to resolve all issues quickly and professionally.